Hardware Support
Thanks to our expertise in servicing computer systems, networks, storage devices, and peripherals, we are your go-to choice for software support.
Axians provides comprehensive support to enterprises of all sizes and environments, covering desktops, client/server systems, printers, and mobile devices across the entire country.
- Basic Hardware Warranty
- Next Business Day Response during Business Hours
- Hardware Warranty Upgrade with Guaranteed 4-Hour Response Time
- Extended Coverage: 7 Days a Week, 24 Hours a Day
- Basic Hardware Maintenance (Post-Warranty Services)
- Advanced Support with Guaranteed 2-Hour Response Time
- Guaranteed Repair Time, Dedicated Spare Parts, Dedicated Customer Manager
Software support
System and software availability is critical for our clients’ staff and IT decision-makers. The desire to increase system and application uptime while minimizing individual downtime has led to improved automated support systems. However, there will always be a need for a human interface when systems and procedures fail. Timely access to your data is essential for running your business. With internal and external virus attacks and other application-related challenges, maintaining high-demand system availability remains a continuous effort for the client.
- Phone Support for Operating Systems
- On-Site Operating System Support
- Software License Subscriptions
- On-Site Software Installations
- On-Site Software Updates
Authorized Service Center (HPE & HPI)
Axians is an authorized service center for HP (HPE & HPI). Our team of experienced professionals ensures the seamless operation of your complex IT system, addressing both business and technical aspects. We provide 24/7 support for businesses, enterprises, and IT users.
-
Enterprise servers and devices
-
Storage systems
-
Data protection and archiving
-
Business continuity
-
Monitoring, management and automation
-
Private cloud